Delivery Experience Management Software
Optimize the entire post-purchase experience with order tracking and customer shipment notifications with Enveyo’s delivery experience management software.
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Seamless and automated communication at shipment milestones
Don’t let your customer journey end after the order has been placed. Delivery management software allows you to continue the post-purchase experience with branded, customizable notifications.
80
Average open rate of tracking notification emails
4
Average number of times shoppers track their package
- Craft emails that inform, inspire, and convert throughout the entire delivery process
Text
- SMS texts offer a direct and convenient way to communicate with customers, allowing for timely updates on order status
Landing Page
- Develop beautifully tailored landing pages to seamlessly integrate product recommendations or promotions to drive additional sales
Deliver an exceptional post-purchase experience
Extend Your Brand Experience and Exceed customer expectations
Customer delivery experience management has become an essential piece of the e-commerce landscape, as shoppers demand more visibility and consistent communication across the journey of their packages.
Notify
- Communicate with your customer through every step of the journey: order creation, shipment created, order shipped, out for delivery, delivery delay, and package delivered
- Be proactive through multi-channel messaging to build trust with customers, engaging them through emails, texts, and website interactions
Track
- Manage and exceed customer expectations with real-time tracking to ensure the safe and timely arrival of their goods
- Create a branded order-tracking experience for the customer that feels seamless and engaging
Grow
- Grow revenue by encouraging additional purchases upon a successful delivery
- Build customer loyalty by being proactive with shipment exceptions, and offer assistance in case of delay
Complete Your Shipping Analytics Software
Whether you need to power-up your supply chain data control tower, diversify your carrier mix, or enhance your freight & parcel audit performance, Enveyo has a solution. We grow with you, at your pace, and can compliment existing systems.
